At Aerovatika, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information. By accessing or using Aerovatika’s website, mobile app, and services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

a. Personal Information

We may collect personal information you provide directly when you:

• Create an account;

• Place an order for plants, delivery, installation, or ProCare services;

• Contact customer support;

• Participate in offers, surveys, or promotions.

This may include:

• Name, email address, phone number;

• Shipping and billing addresses;

• Payment details (processed securely via trusted payment partners);

• Preferences and service requests.

We do not store your full credit card or sensitive payment information on our servers – all payments are securely processed by certified payment gateways.

b. Automatically Collected Data

When you visit our platform, we may automatically collect certain technical information, including:

• Browser type and settings;

• IP address;

• Device identifiers;

• Pages visited and interactions with our site;

• Cookies and similar tracking technologies.

This data helps us improve your experience and understand user trends.

2. USE OF COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enhance your browsing experience;

• Keep you logged in securely;

• Tailor content and offers to your interests;

• Compile analytics to improve our services.

You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of the site.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders and service requests;

• Communicate order updates, confirmations, and support responses;

• Personalize your experience on Aerovatika;

• Improve our products, services, and website performance;

• Send marketing communications (with your consent).

4. INFORMATION SHARING & DISCLOSURE

We respect your privacy and do not rent or sell your personal information to third parties.

We may share your data with trusted service providers who support:

• Payment processing;

• Delivery and installation logistics;

• Customer service operations;

• Analytics and marketing platforms.

These partners are bound to use your information only to perform their services.

We may disclose personal information if required by law or to protect Aerovatika’s rights, property, or safety, or that of our customers.

5. DATA SECURITY

We use technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. Although we strive for high standards of security, no system can be completely secure.

6. CHILDREN’S PRIVACY

Our services are intended for users aged 18 years and above. We do not knowingly collect personal information from children under 18. If we learn that a child under 18 has provided us with information, we will take steps to delete it.

7. LINKS TO OTHER WEBSITES

Aerovatika may contain links to third-party sites. These external sites have their own privacy practices, and we are not responsible for their content or policies.

8. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page. By continuing to use Aerovatika after changes are made, you agree to the updated policy.

9. CONTACT US

If you have questions about these Terms, please get in touch at:
📧 contact@aerovatika.in
📞 741 741 0751